At ZeroRelaxNGO, we do not engage in the sale or purchase of products. Our services include the use of our massage chairs, which are available as part of various packages tailored to enhance your relaxation and well-being.

Please note that once you have selected a package and your massage session has commenced, the package is non-refundable. This policy ensures that we can maintain the highest standards of service and resource allocation for all our users. We strive to provide a serene and beneficial experience with each session, and our packages are designed to offer the best value and satisfaction.

If you have any concerns or questions before your session begins, we encourage you to discuss them with our staff. We are here to help you make the most informed decision regarding the package that best suits your needs. Our team is committed to your comfort and satisfaction and will do our utmost to address any queries you might have prior to the start of your massage.

We appreciate your understanding and cooperation with our policy. By ensuring that our packages are non-refundable once the session starts, we can continue to offer high-quality services and maintain our commitment to all users. If you need further assistance or have additional questions, please do not hesitate to contact us.